Keeping up with High Speech Health Insurance demands so you dont have to.
Patient Billing
X2 Medical Billing will work closely with your office staff to ensure all information needed by our office is obtained in a timely manner. We are willing to come in to your office to pick up billing information or it can be faxed or mailed, which ever is convenient for your staff. Upon receiving the information we will enter all demographics and billing information into our system and the software our company uses will allow us to quickly review and locate any errors for correction. All areas of the demographics must be complete before our software allows the claim to be submitted electronically. X2 Medical Billing has at this time deverloped it's own medical billing software per Hipaa Compliance. This software is not for sale.
Insurance Claims Submission
Once all billing information is entered, our software will allow us to view the claim before it is submitted electronically. This process ensures patient and clinical data are correct. We then audit the claims electronically then forward them on to the appropriate insurance companies. We will receive immediate responses from Medicare, Medicaid,Rail Road Medicare and all Commercial insurance companies. Any rejects are corrected and resubmitted. X2 Medical Billing is at this time HIPAA 5010 Certified by EDIFECS for the 837I (institutional) and 837P (professional) text files accepted by insurance companies for direct claim submission and ensure clients that we will be capable of keeping our claims submission services up to date with any changes the health insurance industry may and will make. X2 Medical Billing is registered with a National Clearinghouse for portal services only. Trading Partner Agreements will be with X2 Medical Billing LLC for use of its Clearinghouse. X2 Medical Billing Software is now listed on the CMS NGS CEDI passed vendor list. www.ngscedi.com/outreach_materials/CEDIApprovedEntitiesListforwebsite.pdf and can be viewed by clicking on the web site.
We follow up on claims using the electronic file id's to keep up with what stage the process is in. This allows us to find out if any information may be needed for further processing and payment. We can then notify the medical facility for the additional information and be prepared to act accordingly when the explanation of benefits arrive. Some insurance companies will allow us to appeal over the phone or internet, but in some cases they may need operative reports or other additional information to complete the process.
Please note that in cases of Medical Provider setups during enrollment there is usually a waiting period before claims are processed and in some cases issues of how the providers are set up may cause a delay in processing. Any issues with the Medical Insurance companies due to enrollment will be handled one at a time until all is resolved so that processing may began.
Please note that in cases of Medical Provider setups during enrollment there is usually a waiting period before claims are processed and in some cases issues of how the providers are set up may cause a delay in processing. Any issues with the Medical Insurance companies due to enrollment will be handled one at a time until all is resolved so that processing may began.
Payments & Correspondence
Payments and correspondence from insurance companies or patients may be faxed or copies mailed to our office daily or weekly. In some cases the medical provider may want to have all mail delivered to their bank and we will then be given an electronic key to retrieve all checks and correspondence via a secure internet site. All checks will be posted daily with reports faxed over to your office for review. Correspondence is worked daily and we will notify your office if any information is needed from the doctor for appeals.
Reports
Reports are available to providers per request depending on the contract.
Patient Statements
Statements are sent out to patients on a monthly billing cycle if the medical providers request it. Patients will be able to review all charges and receipts applied to their account. Notes may be added if needed. Some medical offices prefer to post daily deposits and mail out statments themselves. Please note that if a patient has issues with reading a statement they need to contact our office for assistance.
**There is an added fee for statement services.
Tech Support
An added feature to our services will be X2 Medical Billing tech support. The president of X2 Medical Billing is a software engineer. This will eliminate any issues other billing companies, clearinghouses or doctor offices may have with off site support. When problems arise we will be able to address them here in our office immediately. X2 Medical Billing will also have the ability to stay up to date with any software changes that the government makes due to HIPAA. X2 Medical Billing will also be able to update our software to keep up with any electronic demands. This will enable us to get claims out and revenues returned in a timely manner. Please make note that all medical facilites that sign on with us are responsible for their own hardware and software issues in their office. And that any issues with EDI companies are completely out of our hands.
Consulting
Consulting services . Fees are separate and negotiable.
We look forward to working with you!
Insurance Claim Follow Up